Shipping policy

 

Once an order has been placed, it will go through an approval process which secure that the right number, name, sizing and colors are correct.

This is done by our team, so we will contact you before putting your order in production.

 

SHIPPING

 

OUR BASIC DELIVERY TIME IS ABOUT 3 WEEKS FROM THE  DATE OF FINAL CONFIRMATION OF THE ORDER.

FOR MORE URGENT ORDERS YOU CAN USE OUR FASTLINE, SO YOU WILL GET YOUR PRODUCTS IN 1 WEEK.

 

Only in special period of the year our delivery time can be even longer. In this special case, you will be contacted by our team in maximum 48 hours in order to let you know the new production time .

Only at this point and in this special case you can cancel your order at no cost if the delivery time is to long for you. We will refund all your money.

 

We sincerely thank you for your patience in receiving your order.

 

GENERAL SHIPPING INFORMATION

 

• Orders are processed every day from Monday to Friday (excluding official public holidays).
• Orders can take up to 2-3 weeks to manufacture before being shipped.
• Once you place an order to our website we will contact you by phone in order to ensure there is no design issue on your order. Please respond to any email / phone call from our Team.

 

STANDARD SHIPPING

 

• Orders are typically dispatched in 2-3 weeks after placing your order
• Shipping from our factory usually take 2 - 5 business days to reach you.
• For Romania shipping we use SameDay Courier
• For European Union Countries we use DPD Courier
• Shipping time may vary according to your country.