Congratulation ! You are here because you choose to Be Different ! Our team will help you in all your process
You have 2 Options:
- To directly use our Website, to choose one of the basic designs available, choose your color combination, choose your details and style for names and numbers, upload logos and confirm your order;
- In case you want a specific design that is not available on our website, you should contact us by email or phone for a Full Custom Service. Our team will create a special and unique design at your request, using all the details you want. This will be charged with extra cost as Design Services.
- After you place your order, we will contact you for a final check of every detail from your order in maximum 48 hours ( working days ) after your checkout.
- As all our products are 100% personalized and produced specially for you, we will ask for 100% prepayment after the final confirmation. You can pay directly on the website (using Netopia Secure Payment Service ) or make a bank transfer after we send you the invoice.
- Your order will go in the production process just after we receive the payment in our account. This will take around 3 weeks . Details on (……Shipping Policy ……)
- As all our products are 100% personalized and produced special for you, we do not accept return of products only in real special cases when the products have any production issues that make them impossible to use. Thus, please be very careful when choosing your details, colors, sizes and logos. Once the production process is started, as all details are directly inserted inside the fabric of the product, it is impossible to make any changes.
- The products that are made to order at the client's request will not be returned and Ord. 130/2000 will be submitted. Head. 2, Art. 10: The consumer may not unilaterally terminate the following types of contracts, except in cases where the parties have agreed otherwise: c) contracts for the supply of products executed according to consumer specifications or of distinctly customized products, as well as those which, by their nature they cannot be returned or they can degrade or deteriorate rapidly.
IMPORTANT TO KNOW
- The exact colors you see on your screen may different from the final printed product. Ink is different than screen, and every screen is different. You can ask our team for a color printed sample to check the exact colors, but this will increase the final delivery time for your order.
- Only use logos you have permission to use.
- We do not print other apparel brand logos.
- Do not cover our logo with a logo of your own. Our logo needs to be visible on the product.
- If you don't have a vector version of the logo you upload (.ai/.eps/.pdf) we can do that for you. This will be charge with extra cost. Multiple logo charges will be billed separately.
- We reserve the right to reject a design.